Privacy Policy
Last updated: July 12, 2026
PrimeFleet Rentals ("PrimeFleet," "we," "us," or "our") is operated by Real Prime Ventures LLC. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including for SMS text messaging.
Information we collect
When you contact us, submit a rental inquiry, or sign up for SMS updates, we may collect:
- Full name
- Mobile phone number
- Email address (when provided)
- City and rental dates
- Messages you send to us and our responses
- Basic device and usage information (such as IP address and browser type)
How we use your information
- Respond to rental inquiries, quotes, and reservation requests
- Send rental confirmations, reminders, account updates, and customer support
- Operate, maintain, and improve our services
- Comply with legal and regulatory obligations
SMS messaging & mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories listed above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt out of SMS communications at any time by replying STOP to any message you receive from us. Reply HELP for assistance. Message frequency varies. Message and data rates may apply.
Sharing of information
We do not sell your personal information. We share information only with service providers that help us operate our business (for example, messaging and hosting providers) under confidentiality obligations, or when required by law.
Data retention & security
We retain information for as long as needed to provide our services and meet legal obligations, and we use reasonable safeguards to protect it.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You can opt out of SMS at any time by replying STOP.
Contact us
Real Prime Ventures LLC
Customer Support Contact
Phone: (914) 685-6111
Email: primefleetrentals@primefleetrentalsny.com
For SMS help, reply HELP to any message.
To opt out, reply STOP.
See also our Terms & Conditions.