Privacy Policy

Effective Date: May 2026

At PrimeFleet Rentals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, submit rental inquiries, or communicate with us by phone, email, or text message.


Information We Collect

We may collect the following information:

Name

Phone number

Email address

Driverโ€™s license information

Vehicle rental preferences

Payment-related information

Communication preferences

Information is collected when you:

Submit a rental inquiry

Fill out a contact form

Request vehicle availability

Contact PrimeFleet Rentals directly

Opt into SMS or email communication


How We Use Your Information

We use your information to:

Respond to rental inquiries

Verify eligibility for rentals

Communicate regarding reservations or vehicle availability

Send important rental updates

Improve our services and customer experience

Provide customer support


SMS & Mobile Information Policy

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


Information Sharing

PrimeFleet Rentals does not sell or share customer information for marketing purposes.

We may share limited information with trusted service providers that help us operate our business, such as:

Payment processors

Insurance providers

Customer support services

SMS communication providers

These providers are only permitted to use information necessary to perform their services.


Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed 100% secure.


Cookies & Analytics

Our website may use cookies or analytics tools to improve website performance and user experience.

You may disable cookies through your browser settings.


Your Rights

You may request to:

Access your information

Correct inaccurate information

Request deletion of your data

Opt out of communications

To make a request, contact us directly.


Contact Information

PrimeFleet Rentals

๐Ÿ“ New Rochelle, NY
๐Ÿ“ž 516-336-9843
๐Ÿ“ง [email protected]


Terms & Conditions

Effective Date: May 2026

By using the PrimeFleet Rentals website, you agree to the following Terms & Conditions.


Rental Eligibility

Drivers renting through PrimeFleet Rentals must:

Possess a valid driverโ€™s license

Meet age requirements

Provide required documentation

Maintain active communication during rental periods

Additional verification may be required.


Vehicle Usage

Rental vehicles may not be used:

For illegal activities

By unauthorized drivers

Outside approved geographic areas (if applicable)

In violation of rideshare platform rules

Customers are responsible for tolls, tickets, damages, and violations incurred during the rental period.


Payments & Deposits

Rental payments and security deposits must be paid according to agreed rental terms.

Late payments may result in:

Additional fees

Vehicle recovery actions

Rental suspension


SMS Communications

By submitting your phone number through our website or forms, you consent to receive conversational SMS messages from PrimeFleet Rentals regarding:

Vehicle availability

Rental updates

Appointment coordination

Customer support

Message frequency may vary.

Message and data rates may apply.

Reply STOP to opt out.
Reply HELP for assistance.


Limitation of Liability

PrimeFleet Rentals is not liable for indirect, incidental, or consequential damages arising from use of our website or rental services.


Policy Updates

We may update these Terms & Conditions or Privacy Policy at any time without prior notice.

Continued use of the website constitutes acceptance of updated terms.


Contact Us

PrimeFleet Rentals

๐Ÿ“ž 516-336-9843
๐Ÿ“ง [email protected]
๐Ÿ“ New Rochelle, NY